Frequently Asked Questions

1. What do you sell?

We sell digital WordPress themes through our online store.

2. Are your products physical?

No. All products are digital and are delivered electronically.

3. Do you ship physical products?

No. We do not ship physical products.

4. How will I receive my purchase?

After successful payment, your purchased product will be made available through the applicable digital delivery method associated with your order.

5. Do I get lifetime access?

Products advertised with lifetime access provide continued access according to the applicable product/reseller license.

6. Are you an authorized reseller?

We offer products through authorized reseller arrangements where applicable. Product use remains subject to the applicable license terms.

7. Can I resell the themes?

Purchasing a theme does not automatically give you the right to resell or redistribute the original theme files. You must follow the applicable product license.

8. Can I use a theme on multiple websites?

This depends on the license associated with the specific product. Please check the product description and applicable license before purchasing.

9. Do you provide technical support?

We provide support for purchase-related, delivery, and reasonable product-access issues. Custom development and extensive website customization may not be included unless specifically stated.

10. What payment methods do you accept?

Available payment methods are displayed during checkout and may include cards, UPI, net banking, and other payment methods supported by our payment provider.

11. Can customers outside India purchase?

International purchases may be available where supported and approved by our payment provider and applicable regulations.

12. Can I get a refund?

Refunds are handled according to our Refund & Cancellation Policy.

13. What if my download doesn’t work?

Contact us at support@digital-services.online with your order number and the email address used for your purchase. We will investigate and assist you.

14. How can I contact you?

Email: support@digital-services.online
Phone: +91 9391345798
Website: https://digital-services.online